Privacy Policy

DATA CONTROLLER IDENTIFICATION

Data Controller: MARCO ANTONIO SOUTO VILLAR
Trade Name: CLÍNICA SOLUMI
NIF: 53306067-W
Registered Address: Travesía de Pastoriza, 71 Bajo – Pastoriza – 15140 – Arteixo (A Coruña)
Email: info@clinicasolumi.es
Activity: Physiotherapy clinic

USER INFORMATION AND CONSENT

In accordance with European Data Protection Regulation (EU) 2016/679 and Organic Law 3/2018 on Personal Data Protection, accepting this privacy policy grants express, free, informed, and unambiguous consent for personal data provided through contact channels to be incorporated into the controller's files. Appropriate technical and organizational security measures have been implemented following risk analysis.

WHAT PERSONAL DATA IS COLLECTED ON THE WEBSITE?

Through enabled contact methods, we may collect user data to respond to inquiries or service requests. Personal data collected will be processed under the following lawful bases:

User consent regarding contact and appointment requests via enabled channels (phone, email) and commercial communications.
Execution of a contract/agreement for service provision and compliance with legal obligations.

PURPOSE OF PERSONAL DATA PROCESSING

Personal data collected through enabled channels or during service contracting is processed for specific purposes:

Data obtained through contact channels for inquiries, appointment requests, or suggestions: processed to respond to inquiries and send requested information.

Data required for service contracting, management, and execution: identification and contact data processed for administrative, payment, and service management purposes.

Data provided for commercial communications: processed to manage promotional materials explicitly requested or accepted by users.

DATA RETENTION PERIOD

Personal data will be retained for as long as the service relationship is maintained or as needed for clinic operations, unless erasure is requested or consent is revoked.

Specific limitation periods apply: 5 years general personal actions, 6 years accounting/invoices, 10 years anti-money laundering regulations, and 5 years health data under Patient Autonomy Law.

LAWFUL BASIS FOR PROCESSING

The legal basis legitimizing personal data processing is linked to specific purposes:

For inquiries, appointment requests, or suggestions: user consent, withdrawable at any time via info@clinicasolumi.es.

For service contracting and management: performance of a contract to which the data subject is party (Art. 6.1.b GDPR).

For quotes and custom offers: user consent granted under Art. 7 GDPR.

For commercial communications: express consent granted under Art. 7 GDPR.

RIGHTS OF DATA SUBJECTS

Under Regulation (EU) 2016/679 and Organic Law 3/2018, data subjects have rights regarding their personal data.

Data subjects specifically have the right to:

Request access to their personal data
Request rectification or erasure of data
Request cancellation of data
Request restriction of processing
Object to data processing
Request data portability

Where processing is based on consent, users may withdraw consent at any time without affecting prior lawful processing.

If data subjects consider their rights unfulfilled, they may lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

Rights can be exercised free of charge by contacting the address or email provided, attaching a copy of DNI or ID document.

DATA RECIPIENTS

Personal data is processed generally by the data controller and authorised staff or collaborators.

Hosting and development providers may have occasional access under data processor contracts guaranteeing privacy.

Data transfers to third parties occur only with express consent or legal obligation (e.g., Public Authorities, banks, insurers).

DATA CONFIDENTIALITY AND SECURITY

MARCO ANTONIO SOUTO VILLAR commits to appropriate data treatment, respecting confidentiality and implementing security measures.

This website uses SSL encryption to guarantee secure data transmission via HTTPS.

While absolute network security cannot be guaranteed, security breaches will be notified without undue delay.

DATA ACCURACY AND VERACITY

Users are solely responsible for the veracity and accuracy of data provided through contact channels.

CHANGES TO PRIVACY POLICY

MARCO ANTONIO SOUTO VILLAR reserves the right to modify this policy for legislative or industry updates.